Frequently Asked Questions
Everything you need to know about your order and our official merchandise.
How long will it take for my order to ship?
Standard domestic orders are typically processed within 3-5 business days. During high-demand album launches or tour cycles, processing may take up to 7-10 business days.
Do you offer international shipping?
Yes, we ship our merchandise worldwide. Please note that international customers are responsible for any customs fees, duties, or taxes incurred upon delivery.
What is your return policy for apparel?
We accept returns and exchanges on unworn and unwashed items within 30 days of delivery. Items must be in their original packaging with all tags attached.
How can I track my package?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery status.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How should I care for my screen-printed shirts?
To preserve the quality of the print, we recommend washing your garments inside out in cold water and hanging them to dry or using a low-heat tumble setting.